Shipping policy
Order Processing & Production
Most LAQARE jewelry is made to order and requires approximately 7–9 business days for production after the order is placed. Custom or complex designs may require additional time.
Shipping
Orders are shipped using trusted carriers such as UPS, DHL, FedEx, or USPS. Carrier selection depends on the destination and service availability.
After dispatch, international delivery generally takes approximately 7–9 business days.
The typical total timeframe is therefore approximately 14–18 business days, excluding customs delays or other unforeseen circumstances.
Delivery times are estimates and may be affected by:
• Customs clearance
• Carrier delays
• Weather conditions
• Holidays
• Other unforeseen circumstances
Tracking
Once your order has been shipped, tracking information will be provided by email.
For shipping assistance, please contact us at help@laqare.com.
Shipping Insurance
All orders are shipped with insurance coverage. If a package is lost or damaged during transit before successful delivery, LAQARE will assist with the appropriate resolution.
Customs, Duties & Tariffs
International orders may be subject to customs duties, taxes, tariffs, or other import charges. Customers may initially be required to pay these charges.
If you pay an eligible tariff or import duty, please send the official payment receipt to help@laqare.com. After verification, LAQARE will reimburse the full verified eligible amount, subject to eligibility and verification.
Refused or Undeliverable Packages
Please do not refuse delivery without contacting us first.
Orders refused or returned due to customer-related reasons may be subject to:
• Shipping charges
• Customs charges
• Transaction fees
• Other non-recoverable charges
These amounts may be deducted from any applicable refund.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us immediately.
Delays
While we make every effort to meet the estimated production and delivery timelines, unexpected delays may occur.
If a significant delay affects your order, LAQARE will provide an updated estimated timeline whenever possible.
Need Help?
For any shipping-related questions, please contact:
LAQARE — Fine Jewelry, Made With Care.
