Terms of service
Welcome to LAQARE. These Terms of Service govern your access to and use of the LAQARE website and your purchase of our jewelry and related products.
By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or place an order.
About LAQARE
LAQARE is a jewelry brand specializing in moissanite jewelry, including engagement rings, wedding bands, bridal jewelry, and other fine jewelry pieces.
Our jewelry is designed and supplied by LAQARE and may be produced and shipped from India to customers in the United States and other countries.
Eligibility
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person, you confirm that you have the authority to do so.
Products & Product Information
We make reasonable efforts to ensure that product descriptions, photographs, measurements, prices, metal specifications, stone information, and other product details displayed on our website are accurate.
However, slight variations may occur due to:
- Screen and monitor settings
- Photography and lighting
- Natural or manufactured stone characteristics
- Hand-finishing and craftsmanship
- Production processes
Such minor variations do not necessarily constitute a product defect.
LAQARE reserves the right to correct product descriptions, pricing, availability, or other information when errors are discovered.
Moissanite Jewelry
LAQARE primarily offers moissanite jewelry.
Moissanite is a gemstone distinct from natural diamond. Product listings will identify the applicable stone type, cut, size, color, and other relevant specifications where applicable.
Customers should carefully review the product description and specifications before placing an order.
Where a certificate is included with a particular product, the certificate information will correspond to the applicable stone or jewelry item as specified in the product listing.
Made-to-Order & Customized Jewelry
Many LAQARE jewelry pieces are made to order.
Production may begin after an order is placed and payment is successfully received.
Customized products may include changes such as:
- Ring size
- Metal color
- Metal purity
- Stone specifications
- Engraving
- Personalized details
- Other customer-requested modifications
Because customized or personalized jewelry is produced specifically for the customer, such orders may be subject to different cancellation, return, or exchange conditions as described in our Refund & Return Policy.
Orders & Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products.
After receiving your order, LAQARE may send an order confirmation by email. An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue with payment, product availability, pricing, customer information, or other circumstances.
LAQARE reserves the right to refuse, cancel, or limit an order where permitted by applicable law.
If we cancel an order after payment has been received, we will provide an applicable refund.
Pricing & Payments
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors or other inaccuracies.
Payment must be successfully received before production or shipment begins unless otherwise agreed by LAQARE.
You agree to provide accurate and complete billing and payment information when placing an order.
Production & Shipping
Production and shipping times are described in our Shipping Policy.
Because many LAQARE products are made to order, production requires additional time before shipment.
Orders may be shipped internationally from India using carriers such as UPS, DHL, FedEx, USPS, or other appropriate delivery partners.
Shipping times are estimates and may be affected by customs, carrier delays, weather, holidays, or other circumstances beyond our reasonable control.
Our Shipping Policy forms part of these Terms of Service.
For U.S. online orders, LAQARE will make reasonable efforts to meet the shipping timeframe stated on the website. Where applicable law requires additional notice, cancellation rights, or refunds because of a shipping delay, LAQARE will comply with those requirements. The FTC's Internet-order rule requires sellers to have a reasonable basis for advertised shipping times and provides protections when an order cannot be shipped within the promised timeframe. Federal Trade Commission
Customs, Duties & Import Charges
International orders may be subject to customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country or shipping carrier.
Customers may initially be required to pay applicable charges.
Any tariff or import-fee reimbursement offered by LAQARE is subject to the terms and conditions stated in our Shipping Policy.
Returns, Refunds & Exchanges
Returns, refunds, cancellations, and exchanges are governed by our Refund & Return Policy.
Customers should review that policy before placing an order.
Certain customized, personalized, engraved, resized, or specially manufactured jewelry may be subject to different return or cancellation conditions where permitted by applicable law.
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be waived.
Ring Sizes & Customer Specifications
Customers are responsible for selecting the correct ring size and providing accurate customization information before placing an order.
If you provide incorrect measurements, personalization details, engraving information, or other specifications, LAQARE may not be responsible for resulting production errors caused by the information supplied by the customer.
Please contact us as soon as possible if you believe an order contains incorrect information.
Intellectual Property
All content on the LAQARE website, including but not limited to:
- LAQARE name and logo
- Product photographs
- Product descriptions
- Graphics
- Website design
- Text
- Videos
- Marketing materials
- Original artwork
- Other website content
is owned by or licensed to LAQARE and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit LAQARE content without our prior written permission.
User Content & Reviews
If you submit a review, photograph, testimonial, comment, or other content to LAQARE, you represent that you have the right to provide that content and that it does not violate the rights of another person.
By submitting content, you grant LAQARE a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, and share that content for legitimate business and marketing purposes, subject to applicable law.
LAQARE reserves the right to remove content that is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.
Prohibited Use
You may not use the LAQARE website or its content:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To interfere with website security or operation
- To transmit malware, viruses, or harmful code
- To scrape, copy, or commercially exploit website content without permission
- To impersonate another person or entity
- To engage in fraudulent transactions
LAQARE reserves the right to restrict or terminate access to the website where permitted by law.
Third-Party Services & Links
Our website may contain links to or integrations with third-party services, payment providers, shipping providers, social media platforms, or other external websites.
LAQARE does not control and is not responsible for third-party websites, services, policies, or content.
Your use of third-party services may be subject to the third party's own terms and policies.
Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
We may temporarily suspend or modify portions of the website for maintenance, updates, security, technical issues, or other business purposes.
Disclaimer
To the maximum extent permitted by applicable law, the LAQARE website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be error-free, uninterrupted, or completely accurate.
Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, LAQARE and its owners, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.
Where liability cannot legally be excluded, LAQARE's liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless LAQARE and its owners, employees, affiliates, contractors, suppliers, and service providers from claims, losses, liabilities, and reasonable expenses arising from:
- Your violation of these Terms
- Your misuse of the website
- Your violation of applicable law
- Your infringement of another person's rights
Privacy
Your use of the LAQARE website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
Changes to These Terms
LAQARE may update or modify these Terms of Service from time to time.
The updated version will be posted on this page with the revised Last Updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, except to the extent that mandatory consumer protection laws of the customer's jurisdiction apply and cannot legally be excluded.
Any dispute will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
LAQARE
📧 help@laqare.com
